API Reference

Weekday Call Traffic

get
https://api.exacall.sa/v2/phone/reports/stats/traffic/weekday

Aggregates volumes and timing KPIs by weekday (Sunday–Saturday) across the selected window. Helpful
for weekly staffing schedules and queue balancing.

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Query Params
date-time
required

Start of the reporting window (inclusive). Accepts ISO date/time.

date-time

End of the reporting window (inclusive). If omitted, queries use open-ended or service defaults.

string

Comma-separated list of agent extensions or IDs to filter by.

string

Comma-separated list of queue extensions or IDs to filter by.

Response
200

One row per weekday with aggregated KPIs.

Updated 8 months ago

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Response
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Updated 8 months ago